HOW LONG DO I HAVE TO WAIT!

On Saturday morning 4th April I made an online booking to see Fast & Furious 7 at Kenilworth Centre in Cape Town at 22:50pm. The seats were booked as B1 and B2 my money was deducted I received a sms confirming the transaction, I then logged into my bank account to make sure that the money was deducted - which it was. <br> <br> When I did not receive my confirmation of my booking, I called the call centre and was on hold for 30minutes. When I finally got through to someone, the consultant said that it seems as though the seats were definitely booked and so she would check with her supervisor and call me back in 10 minutes - THIS NEVER HAPPENED! <br> I then decided to drive to KC to chat to the manager, was directed to Yoliswa who asked me to email my bank statement proving the money was deducted and paid to Ster Kinekor which I did. Since then, Ihave been calling and emailing to follow up only to be advised that she is still waiting for IT to confirm. <br> I have sent the proof of pmt, I did not get a text from my bank to say the transaction has been reversed.<br> I just need someone who is capable of assisting me and refund me, it is a small amount!<br> <br> Thank you.<br> Shihaam Armien <br> ***<br>