JE
Joanise E

1 reviews | Active since Dec 2017

16 Dec 2017, 17:46

Horst Service

We cane for a nice time out a d whatch Star wars at Illanga mall Nelspruit. The self service is a useless tool of the employees behind the counter to receive popcorn and drink are slow as hell, the manager behind the counter is interrupting his staff to push in annother slip and putting the employee that is handeling our slip in a bad place. She could not remember the order and making it even more slower. We waited for 25 minutes and in missing the beginning of the movie. If you want a relaxing movie experiance dont use Ster-Kinikor Illanga mall Nelspruit or if you do please arrive an hour before the movie starts i think then you will recieve ghe service that is advertised

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply14 Jan 2018, 16:37
Official

We apologise for the inconvenience caused, we have contacted the cinema manager on this matter and we will follow up as to ensure that incident like this one doesn't happen again.