SB
Safiya B
1 reviews | Active since Oct 2009
16 Dec 2018, 08:56
Horrifying g customer service
The cresta Branch is pathetic. They open barely before the movie show time which leaves you little time to get snacks and tickets. Then the cinema you’re going into is filthy and when you nicely ask cleaning staff to attend to the dirty cinema they give you death stares! This is not the first time. Ster kinekor, catch a wake up and show some loyal customer service to your loyal patrons! The attitude of your staff sucks!!! Disgusting behavior
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Ster-Kinekor's replyOfficial
06 Feb 2019, 15:01Good Day Safiya,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Ster-Kinekor's reply06 Feb 2019, 15:01
Official
Good Day Safiya,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor