HORRIFIC SERVICE :(

<p>Over the weekend we decided to go watch a movie at Cresta shopping centre very unfortunily some how someone managed to get into my handbag and take my cellphone and bank card out, when towards the end of the movie decided to look for my phone to check the time I discovered that my bag had been opened and my phone and bank card was missing I instantly went into a panic and started searching for atleast 15 minutes after the movie had stoper playing completely, I then decided to ask a staff member for assistance as it was clearly ****** since my bag was ziped up and was no open and my phone and card nowhere to be found the lady then kept sending me from pillar to post every staff member was very unhelpful no one was willing to assist me or even to look twice at me to try and understand I after a while lost all patience as I have been sent from one staff member to the next even the cleaning lady was rude and unwilling to listen even though at this point I had no idea why I had been sent to her anyway when I clearly stated that I needed to know if there are camera footage as my phone has been taken not lost... after I had spoken to the same lady I started off with for the 5th time she started screaming at me and I naturally started started screaming back at her that i wanted to speak to a manager instead as no one was helping me the lady I was taken to by the only person a young man who had listened to me after all the fuss then walked with me to theater 9 where we watched the movie when the incident occured at this point the cleaner who had earlier been disruptful towards me also walked in and I was advices that I needed to wait for her to finish and when she had she walked right passed me and the Manager told me to my face that they were not going to do anything about it so it's best I leave.</p>