Horrible website and service

<p>I have had various struggles with Ster Kinekor over the past year.</p> <p>Firtstly I got a Club Card that wasn't working properly, and I only realised it when no free 10th movie ever came up. When I took it up with them they just shrugged their shoulders on it, but at least the card worked after that.</p> <p>The website is horrible, and regularly a struggle to get around and find a movie. Do they ever try out their own website?!</p> <p>Since last night I have been struggling to book 2 tickets for a movie for tonight. The website tells me my password is wrong, which it isn't; I try and book 2 tickets anyway and get as far as choosing seats, then it tells me that I need to start all over again. I start all over again, then it won't accept the Club card numbers. I start over again and then it tells me that I already booked 2 tickets and I can't book again! I never even made it to the payment option, so no, I DON'T HAVE 2 SEATS! I tried numerous times last night and this morning, to no avail.</p> <p>I phoned the ticket line this morning, to try and book via telephone, and when I give them my Club Card number, they say it it not valid! I argue with them, and then they dissapear and come back again and say: "sorry, but our system is not working properly, so you can't get your tickets, you must book at the moviehouse"!!</p> <p>What the ...!! When the whole reason I'm trying to book online is because we regularly try to get tickets at the moviehouse and then it is full!</p>