Horrible system and Refund demand!

<p>Your new booking system is flawed, unintuitive and extremely buggy! I dont see why you had to change a system thatbwas working perfectly fine previously!</p> <p> </p> <p>I tried booking x2 Tickets to see the movie Fantastic Beasts @ 14:30 at Eastgate today, 27/11/16. However when I booked the tickets online, entered my credit card information your website redirected me to an error screen.</p> <p> </p> <p>I assumed it was unsuccessful, repeated the process and once again got the redirected homescreen. I did not try to do it again and was going to Eastgate to book at the cinema.</p> <p> </p> <p>After 20mins I got 2 payment notifications dtating that R166-00 has been reserved twice! And then 10 min later i get 2 email booking confirmations!</p> <p> </p> <p>I find it to be extremely unfair that I was charged twice for the same movie due to your systems and websites not functioning properly! </p> <p> </p> <p>It is now, 11:45 on 27/11/2016 (well before the start of the movie) and I have only redeemed 1 of the paid tickets.</p> <p> </p> <p>Please refund me with the other tickets amount or provide me with a voucher to the same value!</p> <p> </p>