BS
Beaulah S

1 reviews | Active since May 2015

14 May 2015, 13:25

HORRIBLE SERVICE

THE 12/05/2015 MYSELF & MY BF WENT TO STER-KINEKOR TO TREAT MY YOUNG COUSINS (AGED 10 & 13 YEARS OLD) WHO HAS NEVER BEEN AT THE CINEMAS BEFORE.I PURCHASED THE TICKETS AT 18:30 AND THEN BOUGHT THE POPCORN AND DRINKS JUST BEFORE THE MOVIE STARTED AT 8 PM, WHILE I WAS PAYING, THE KIDS WENT TO THROW SPICE ON THEIR POPCORN.I THEN MADE MY WAY TO THEM AND HAD TO SHOW THE TICKETS THAT I PURCHASED, TWO OF WHICH WAS FOR MYSELF & BF FOR THE MOVIE,\RUN ALL NIGHT"AND THE OTHER TWO WAS FOR THE KIDS FOR THE MOVIE \""THE AVENGERS: AGE OF ULTRON\"". THE LADY THAT CHECKED THE TICKETS THEN ESCORTED THE KIDS TO WHERE THE MOVIE WILL BE SCREENED WHILE MY BF & I SPICED OUR POPCORN. WE THEN WATCHED OUR MOVIE ONCE DONE TO OUR SURPRICE WHEN THE LIGHTS WENT ON"

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply14 May 2015, 14:58
Official
Hello Beaulz,

Thank you for reporting this. We apologize for the inconvenience caused to you.

Your complaint has been forwarded to the relevant department who will revert back to you soon.

Regards,

Ster-Kinekor