1 reviews | Active since May 2016
Horrible service
This is the second time I have had the worst service from Ster kinekor mimosa mall. I tried booking a movie ticket online and for some reason I couldn't. Tried calling the customer care no answer. Arrived at Mimosa Mall and I was already late for the (oceans 8) the lady said that the Vitaly option was offline and that I either paid full price or come back another day. With no further help. Ended up paying full price. Totally disgusted at the service and no help to assist in the matter.
Dear Roza,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within 24 hours.
Kind Regards,
Ster-Kinekor
Dear Roza,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within 24 hours.
Kind Regards,
Ster-Kinekor