1 reviews | Active since Aug 2016
Horrible service
On the 25th of February 2018,i took my brother watch Black Panther at my Maponya. The queue was so long and there was one person working, one! I called the call center and and complained, I was promised to be called back but no one called. Yesterday, I went to Maponya to a movie and guess what, the queue was long it was coming out the sterkinekor entrance and there were 2 people working with one cash registry machine.
I then wasted my time and air calling your guys call center. I was told I was gonna be contacted back and nothing.
This is my 3rd complain, 2nd in writing about the appalling service you give. We pay and we are treated like Debtors.
Dear Cindi,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within 24 hours.
Kind Regards,
Ster-Kinekor
Dear Cindi,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within 24 hours.
Kind Regards,
Ster-Kinekor