RS
Roelyn S

1 reviews | Active since Jul 2018

25 Aug 2018, 20:54

Horrible experience

Ster-kinekor at Carnival. Went to watch a movie and screen was not working for 30 minutes now. This is pathetic. Wast of money for snacks and tickets!!!!!!

0
Replies (1)
Ster-Kinekor
Ster-Kinekor's reply28 Aug 2018, 10:35
Official

Dear Roelyn,

Thank you for taking the time to contact us to share your experience.

We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.

Your feedback has been escalated to the relevant department.

They are always looking for customer feedback that will help them to improve on inefficiencies, and your feedback will go a long way in guiding them on this exercise.

Kind Regards,

Ster-Kinekor