Horrible does not describe it

<p>I have had the unfortunate experience of dealing getting to a cinema and not seeing a movie which I had paid for because unfortunatele the ticketline gave me the incorrect reference number after I made an online booking and the seat ended up being double booked. </p> <p> </p> <p>I than got to the cinema and once again I felt like the staff at the Mall of Africa did not care much for the inconvenince that was caused as they kept on passsing the blame on the online system.</p> <p>After all that drama I had to be called back to re-book as I could not see the movie that I wanted but I am still waiting 5 days later for a call from the manager to assist.</p> <p> </p> <p>This is very dissapointing as I have already made payments and I am still expected to run after people and tell them how to service me. I have had nop joy at all in dealing with the peopla at that ster kinekor as they don't even take calls and I am still expected to go back there in future.</p> <p> </p> <p>This is disgusting </p>