1 reviews | Active since Aug 2016
********** experience
<p>Yesterday my partner and I decided to go watch a movie (collide 17:30)at Rosebank. We buy our tickets we then proceed to buy pop corns . We asked for a double take. Only then we were told there are no soda.I mean if we knew we wouldn't bought tickets. There was no notice. To our surprise they were no trays but we paid R130. When we bought tickets the love nest was by the wall on the screen and we got there the seats were by the passage. I am angry that there was no notice of the sodas not being available plus the seats mixed up, plus paying R129 for half the products. </p>
Dear valued customer
Please accept my sincere apology on behalf of our cinema. I am very sorry to hear about your experience at the cinema we will forward a complaint to the regional manager at the cinema.
Dear valued customer
Please accept my sincere apology on behalf of our cinema. I am very sorry to hear about your experience at the cinema we will forward a complaint to the regional manager at the cinema.
Are you guys still holding interviews for a position of REGIONAL MANAGER because nobody has called. Or is this your kind of customer service?
Are you guys still holding interviews for a position of REGIONAL MANAGER because nobody has called. Or is this your kind of customer service?
