Help from manager saved the day

Im first to complain when there is a problem - but I know lots of people don't bother commenting when they actually get great service.<br> <br> I made a mistake with my online booking - it was quite a large booking that I did for a group of us - <br> and only realised the mistake when we were in the queue.<br> <br> To the manager who helped my out and saved the day- thank you so much.<br> <br> I know you guys have a lot to deal with - thanks for the great service.