Had to pay twice for 1 ticket, no compensation, bad online purchase experience.

<p>I booked a ticket to go watch a movie for the 12th March 2017 a day before.</p> <p>I did it online on ster-kinekor website, after checkout to proceed to make payment with credit card using the obsolutely useless fnb e-commerce payment gate the fnb website gave me an internal server error...</p> <p> </p> <p>I got no email confirmation to tell me the booking was successful.</p> <p> </p> <p>I tried booking the same seat again on ster-kinekor website, but it said that I have already purchased.</p> <p> </p> <p>So I waited till the morning on the 12th March to see if I got an email to notify me that the booking was successful, again nothing.</p> <p> </p> <p>I checked on my Absa online banking and see that there was an uncleared amount of R71 outstanding. I then phoned Absa and they told me the payment has gone through.</p> <p> </p> <p>So I tried printing my ticket at Sandston city for where I booked, but the system didn't pick up my booking. I then spoke to the manager there who told me without proof of purchase he can't do anything.</p> <p> </p> <p>So I had to pay for a second time the same ticket.</p> <p> </p> <p>ster-kinekor get a better online payment system than the useless fnb payment gate!!</p>