Furthest thing from magic.

<p>i booked tickets for my fiancé and I who are both frequent movie goers to watch fantastic beasts and where to find them at Sandton city prestige. The money went off my credit card but the tickets did not book. So I booked the tickets again on my Cheque card and the money again went off my Cheque card and the tickets were booked on the app but no notifications were sent to my email or my cell number and the cinema had no knowledge of the tickets being booked so we drove from Benoni to Sandton only to be turned away after I booked the tickets TWICE. </p> <p>I Facebook messaged Ster-Kinekor, I emailed them, I phoned the call center. Eventually the head of complaints at head office phoned em to say that she was processing the refunds for me and she would send me complimentary tickets for my fiancé and I go apologize for the terrible service. </p> <p>More than a month later and I am still waiting for the refunds, the complimentary tickets and to be able to contact anyone. This is infuriating! </p>