DH
Devika H
1 reviews | Active since Feb 2010
13 Oct 2019, 23:10
Filthy cinemas
Watched 2 movies in the last 2 weeks and both times, had a horrible experience. Last week Tuesday the cinema was not cleaned, we had to sit through popcorn thrown all over, wet seats and floors until one of the other patrons reported this. The movie had to be stopped to be cleaned. Last night (Sat) my friend dropped his phone during the movie, it was dark, when he picked it up it was covered in thick goo. Our assumption was that slush was dropped and never cleaned and now the phone doesn't work. Disgusted.
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Replies (2)0
Replies (2)Ster-Kinekor's replyOfficial
17 Oct 2019, 09:14Good Day Devika
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Ster-Kinekor's reply17 Oct 2019, 09:14
Official
Good Day Devika
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
DH
Devika H's updateReviewer Update
19 Mar 2020, 23:25Its gone 5 months and no one has contacted me as yet.
DH
Devika H's update19 Mar 2020, 23:25
Reviewer Update
Its gone 5 months and no one has contacted me as yet.
