AB
Alison B
1 reviews | Active since Sept 2019
29 Sept 2019, 17:31
Filthy Cinema
29/09/2019 Took a drive through from Addo to go see The Lion King movie at Baywest Mall in Port Elizabeth. Absolutely disgusted to find that the theatre had not been cleaned, with popcorn and empty popcorn boxes all over. Furthermore as i sat down I found bubble gum wrapped in a soggy piece of paper in my cup holder. Numerous other people complained but nothing was done. I expect more from you Ster Kinekor.
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Ster-Kinekor's replyOfficial
07 Oct 2019, 16:59Good Day Alison
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Ster-Kinekor's reply07 Oct 2019, 16:59
Official
Good Day Alison
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor