AD
Abdulkarriem D
1 reviews | Active since Feb 2019
23 Feb 2019, 09:58
Feeling ****ed.....
Poor management. Had to walk away from Parow centre with my kids crying... and then to get told that you will wait 2 days for your money to be refunded. I respect that a movie has a age restriction but to let me buy everything and then to be told I can't enter a 4 year old to watch ' How to train your dragon' ......
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Ster-Kinekor's replyOfficial
09 Mar 2019, 13:09Good Day Abdulkarriem,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Ster-Kinekor's reply09 Mar 2019, 13:09
Official
Good Day Abdulkarriem,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor