1 reviews | Active since Dec 2016
Faulty website bookings
<p>On the morning of the seventh of December 2016 between 08:00 and 09:00 i attempted to book two tickets for the upcoming star wars film via the Ster Kinekor website. After registering with the website i proceeded to choose the date, time and seat numbers for my film and then payed electronically, after recieving a notification from my bank the the payment has been made an error message occured on the website stating that there has been a problem with the cinema and that i will not recieve my tickets even though the payment has been made. The website also provided me with a call centre number that i can contact so that i may be refunded. i have called the number three times this morning and no one can help me. no one has any record of my payment or my booking......</p> <p>It seems that i has become common conduct for Ster Kinekor to take your money but not to render its promised services.</p>
We apologise for the inconvenience caused to you,please send us your bank statement as a proof of payment as well as the card numbers and expiry date so that you can be refunded.
We apologise for the inconvenience caused to you,please send us your bank statement as a proof of payment as well as the card numbers and expiry date so that you can be refunded.
