Fail to refund after on-line booking went wrong

<p>I have been trying to get a refund from Ster-kinekor since the 29th of November after their on-line booking system caused me to double book.</p> <p> </p> <p>I have contacted them on many occusions but it seams that no-one in the compnay is enabled to help me. The help-desk people are empowered to do anything.</p> <p> </p> <p>Do not book on-line tickets if something goed wrong you pay double</p>