CF
Charne F

1 reviews | Active since Jul 2017

21 May 2018, 11:06

Eastgate- A NO GO!!!!!!!!

Absolutely shocking! The Eastgate branch never has cherry slush puppy, the smarties are always stale and the staff are clueless. We watched Deadpool @ in IMAX on Saturday and asked the staff if it was 3D or not. They insisted that it was so we bought glasses. The movie is NOT 3D!! More money wasted due to the lack of their knowledge! This is the LAST time we ever go there! Just to make matters worse, their staff are rude and dismissive!

0
Replies (1)
Ster-Kinekor
Ster-Kinekor's reply28 May 2018, 15:28
Official

Dear Charne

Thank you for taking the time to contact us to share your experience.

We always endeavor to deliver the most enjoyable cinematic experience to all our customers, and we apologies for not being able to do so on this occasion.

Your feedback has been escalated to the relevant department, you should be contacted within 24 hours.