Easter weekend horrors
<p>Long queues. No staff. People running late for their movies because queues were too long. What a horrid experience. </p> <p> </p> <p>We had to resort to buying external food as the queues were way too long and didn't stop even throughout our movie.</p> <p> </p> <p>The cinema had also resorted to the cheapest, flimsiest, most uncomfortable 3D glasses to cut costs. </p> <p> </p> <p>What a disgrace. </p>
We apologise for the inconvenience caused and for the service you received from one of our cinemas ,we have escalated this matter to the cinema manager who will ensure that the customer service is improved and there is enough staff to assist the customers .
We apologise for the inconvenience caused and for the service you received from one of our cinemas ,we have escalated this matter to the cinema manager who will ensure that the customer service is improved and there is enough staff to assist the customers .