CA
Craig A
1 reviews | Active since Aug 2019
19 Aug 2019, 13:38
Dreadful service
Unbelievably poor service at V&A Waterfront. Ended up getting into movie 15 minutes after start ! Staff were absent, had to be found, couldn’t organise tickets.
Appalling! Customer Care, what a misnomer, couldn’t care - never even bothered to respond.
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Replies (1)
Ster-Kinekor's replyOfficial
21 Aug 2019, 17:02 Good Day Craig
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Ster-Kinekor's reply21 Aug 2019, 17:02
Official
Good Day Craig
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor