aR
anup R

1 reviews | Active since Apr 2013

15 Apr 2015, 08:47

Double Debit

I had booked via cell phone app for fast and furious 7 on 9th april 2015, which I was correctly debited for R144.25, now SK debited me today 15/04 for the same movie, this is a real inconvenience, Ster Kinekor has no controls in place, for such a big organisation its really poor management.<br> <br> now I have to go through the process with my bank to dispute this and it will take 21 days, customers who do not check these things must be getting ********** by SK<br> <br> VERY POOR CONTROLS not too mention at peak where theatres where packed for this movie, stale popcorn was being sold also attitude of staff at the counters is very poor<br>

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply10 Oct 2016, 15:12
Official

Thank you for taking the time to contact Ster Kinekor, your feedback is important.

Due to circumstances beyond our control this complaint could not be attended to. Should you still require assistance, please feel free to contact us at ***/***(MOVIES)

Best regards,