CD
Chad D'Arcy

1 reviews | Active since May 2018

30 May 2018, 11:01

Double Charged for Movie tickets - shocking Customer Service!

Double-charged for movie tickets and 3 weeks later still waiting for a refund.

No response to emails. No replies to status of refund.

Keep having to call them and get told its been handed over to another department.

Customer Service is Shocking!

0
Replies (2)
Ster-Kinekor
Ster-Kinekor's reply07 Jun 2018, 17:21
Official

Dear Chad

We have every desire to address your needs and provide the best solution available to resolve the issue at hand and as soon as possible. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.

Ster-Kinekor
Ster-Kinekor's reply07 Jun 2018, 17:24
Official

Dear Chad

We have every desire to address your needs and provide the best solution available to resolve the issue at hand and as soon as possible. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.