PT
Patricia T

1 reviews | Active since May 2015

17 May 2015, 13:55

Double charged at ster kinekor

Last night I went to movies. I bought a slush puppy with my card. After paying, the lady asked me to do it again- said the card didn't work/go thru. When I checked today, I noticed that it had worked the 1st time and I had been charged twice for the same thing (which means I payed almost R40 for 1 slush puppy!)<br> <br> We watched Suki & there was a technical problem at the start, had to sit & wait for the movie to play. Also a long interval that we didn't know how long it would be. It was just unorganised & unprofessional - it took them a long time to let us know what was happening when there was a technical problem

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply22 May 2015, 15:07
Official
Hello iharttrish@,

Thank you for reporting this. We apologize for the inconvenience caused to you.

Your complaint has been forwarded to the relevant department who will revert back to you soon.

Regards,

Ster-Kinekor