1 reviews | Active since Apr 2015
Double charge on single booking
On the 5th April at around 9pm I made a booking via the Ster Kinekor mobile website using my credit card. The booking was for 2 seats for a movie that was to be shown the following morning (6th April) at 11 am at a cost of R 113.50 . After making the booking I received 2 identical sms's from sterkinerkor stating the ref no. Movie name, time etc. A short while later I received a payment notification sms from my bank stating the transaction and my remaining balance . The next morning I see another payment notification sms from my bank stating a further R 113.50 had been deducted. After contacting my bank I was told that it's a billing error on the side of sterkinerkor.<br> <br> Assistance with the above will be greatly appreciated
Thank you for reporting this. We apologize for the inconvenience caused to you.
Your complaint has been forwarded to the relevant department who will revert back to you soon.
Regards,
Ster-Kinekor
Thank you for reporting this. We apologize for the inconvenience caused to you.
Your complaint has been forwarded to the relevant department who will revert back to you soon.
Regards,
Ster-Kinekor
