Dismal ticket customer care line.

We decide to call Ster Kinekor's ticket line as we wanted to go and see Bohemian Rhapsody for our date night and after clearly explaining which cinema in which part of the country, I was guaranteed that it was showing. So my fiance drives down to Richards bay all the way from Mtubatuba (55km drive) just so that we can go watch the movie that we were guaranteed was showing by some guy in the customer care department. So angry and disappointed with ster kinekor. We've been loyal supporters for years now and after this we're not sure if we will even bother going back to Ster Kinekor cinemas.