Disinterested, untrained staff.

The response from your Head-Office as well as your social media team has been nothing short of pathetic. I have been trying since last week to get a Loyalty card that I wanted to use tonight but have been sent from pillar to post by firstly the *********** staff at the Grove Mall and thereafter your social media staff that keeps on telling me about a team somewhere that's apparently busy with it has the have flagged it with 'The Team'. Well, please give them a message from me. Tell them to stuff the loyalty card somewhere where the sun doesn't shine.