Disgusting service and product quality

On Friday, 18 May my boyfriend, myself and three friends went to Ster Kinekor Greenstone to watch Deadpool2. We booked online on 17 May. When we arrived and swiped our credit card to get our tickets, the card reader was not working. We then had to stand in a long queue to speak to someone to assist us with getting our tickets. We then made our way to the long queue to buy snacks. We each ordered a large popcorn, large drink and a sweet (astros / smarties / winegums). This cost was over R400. On making our way to the cinema we realised that our sodas were completely flat. We went back to the counter and were told the gas was off and were told to wait while the gas was being put back on. We were offered no apology. I asked for a small cup for some water in the meantime and was told I could buy an EMPTY cup for the same price as a small drink. The very drink that I had already purchased and that was flat! So no empty small paper cup for me. After waiting for 15 minutes, the gas was still not on! Our movie was about to start (thank goodness we arrived early!) so I asked one of the ladies if she could bring our drinks to us in the cinema. By this time the trailers were well underway. We took our seats. Two of our seats were so sticky we had to uses wet wipes to wipe down the armrests before we could sit down. A Ster Kinekor employee brought us our sodas just as the movie started. We finally settled down to watch the movie after an extremely anxious evening trying to get into the cinema. Low and behold our sodas were still flat! As we did not want to miss the movie we did not walk out of the cinema to change our sodas a second time. What a terrible experience. Ster Kinekor you ruined what was supposed to be a fun night out. You overcharge for your snacks and then they are substandard.!