1 reviews | Active since Aug 2018
Disgraceful experience at ster kinekor
I posted the below post on facebook nearly a week ago and still no response!!
Extremely extremely upset with the way the manager at Garden Route Mall Ster-Kinekor spoke to us!!!!
We just had dinner and had some left over food. We then came to buy tickets AND SNACKS!! All three of us had snacks!!! All of a sudden when entering we were told we may not bring the food in, we must leave it at the snacks sales.
Are you ****ting me?? We paid a HELL of a lot for your OVER FREAKEN PRICED snacks, already showing our clear FREAKEN support by not even sneaking food in like other people, but BUYING it. Now you have a near DEATH EXPERIENCE because of two take away holders with not even 50grams left over patties.
Must we now call our lift to come fetch the damn doggy bags? Are we to trust the random 'holding area' for our food? How am i guaranteed nobody will touch that! There is no way i will go collect my take away after this.
If you find small left overs to be such a huge threat, make sure you have lockers only we have the keys to like other companies.
I am APPALLED that after spending R78 just to see a movie, then buying snacks and multiplying that by three.... you STILL find two damn 50g hamburger left overs a threat.
Do you also remove bubblegum from handbags? That is still food?
To top it all off, when i asked for the manager, the rude lady responded, "I am the manager."
What a disgrace Ster Kinekor!!!!
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion, however we promise to look into this matter regarding the manager.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion, however we promise to look into this matter regarding the manager.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
