rR
robin R

1 reviews | Active since May 2016

28 Oct 2018, 13:52

Disgraceful Conduct at Ster Kinekor

During a cinema show my daughter and friend had raw sewage fall on them through the ceiling onto their heads. The management did nothing to assist these girls and allowed them to sit covered in farces without assisting them, offering to have them driven home or refund them for the expensive tickets at their Prestige Cinemas.

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply30 Oct 2018, 14:28
Official

Good Day Robin,

Thank you for taking the time to contact us to share your experience.

We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.

Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.

Kind Regards

Sterkinekor