GM
Gertruida M
1 reviews | Active since May 2015
15 May 2015, 21:00
DISAPPOINTMENT CAN NOT EVEN DESCRIBE IT!!!
Looking forward to watch Pitch Perfect 2 for over a year now, counting the days off to 15 May 2015. Tickets pre-booked. 15 May arrives, friends get together, collect tickets from self-help machines, go for supper, buy popcorn and sweets. Ready to hand over our movie tickets at the entrance just to get told RUDELY by the ticket collector that the movie isn't showing, didn't we see the sign (which was printed tiny) on the machines. This sign was not there when we collected our tickets. Due to a \Technical Error"Pitch Perfect 2 would NOT be showing this evening. The way the situation was handled by the staff was ridiculous"
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Replies (1)Ster-Kinekor's replyOfficial
19 May 2015, 11:29Hello fifiona,
Thank you for reporting this. We apologize for the inconvenience caused to you.
Your complaint has been forwarded to the relevant department who will revert back to you soon.
Regards,
Ster-Kinekor
Thank you for reporting this. We apologize for the inconvenience caused to you.
Your complaint has been forwarded to the relevant department who will revert back to you soon.
Regards,
Ster-Kinekor
Ster-Kinekor's reply19 May 2015, 11:29
Official
Hello fifiona,
Thank you for reporting this. We apologize for the inconvenience caused to you.
Your complaint has been forwarded to the relevant department who will revert back to you soon.
Regards,
Ster-Kinekor
Thank you for reporting this. We apologize for the inconvenience caused to you.
Your complaint has been forwarded to the relevant department who will revert back to you soon.
Regards,
Ster-Kinekor
