WL
Wilmien L
1 reviews | Active since Feb 2015
06 Feb 2015, 20:47
Disappointing experience
Bought tickets at 6 in the evening to watch fury, however when we got to the movie at 20:30 we were told that the movie is mot showing because there is a special screening of another movie. There was nothing that said or indicated that the movie will not be shown tonight and it was displayed on the ticket machine. <br> <br> We were on top of that treated with a bad attitude from the management. We were refunded, however we waited the whole evening around the mall to go see the movie.<br> <br> We were really dissapointed by the treatment we received and felt that ster kinekor was letting it's customers down.<br> <br> Will not visit again soon.
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Replies (1)Ster-Kinekor's replyOfficial
09 Feb 2015, 09:25Hello Wilmien19,
Thank you for reporting this. We apologize for the inconvenience caused to you.
Your complaint has been forwarded to the relevant department who will revert back to you soon.
Regards,
Ster-Kinekor
Thank you for reporting this. We apologize for the inconvenience caused to you.
Your complaint has been forwarded to the relevant department who will revert back to you soon.
Regards,
Ster-Kinekor
Best regards,
Ster-Kinekor's reply09 Feb 2015, 09:25
Official
Hello Wilmien19,
Thank you for reporting this. We apologize for the inconvenience caused to you.
Your complaint has been forwarded to the relevant department who will revert back to you soon.
Regards,
Ster-Kinekor
Thank you for reporting this. We apologize for the inconvenience caused to you.
Your complaint has been forwarded to the relevant department who will revert back to you soon.
Regards,
Ster-Kinekor
Best regards,
