GM
Given M
1 reviews | Active since Feb 2018
06 May 2019, 15:34
Disappointed big time
We had to wait for an 1 hour & 15 minutes for a movie to start. No word or apology from the staff, really disgusted by your behavior.
It ruined the whole Avengers & Sunday experience having to arrive late for our next appointments.
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Replies (1)
Ster-Kinekor's replyOfficial
09 Jun 2019, 12:01Good Day
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, the necessary step will be taken to ensure that this does not happen again.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, the necessary step will be taken to ensure that this does not happen again.
Kind Regards
Sterkinekor
Ster-Kinekor's reply09 Jun 2019, 12:01
Official
Good Day
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, the necessary step will be taken to ensure that this does not happen again.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, the necessary step will be taken to ensure that this does not happen again.
Kind Regards
Sterkinekor