1 reviews | Active since Feb 2018
Disapointed
On Saturday the 10th of Feb My boyfriend and I went to watch Fifty Shades Of Freed at N1 City Ster-Kinekor, When I got to my seat the one in front of mine was broken and laying onto mine. I sat on the chair next to my original seat. One of the workers said that I HAVE to sit on my allocated seat even after I explained that is was broken and would then lay on my legs the whole time, She said that it was not her problem. After an uncomfortable sit through the movie with a chair on top of my lap, I went and spoke to her, she was fully aware of the broken seat but did not seem to worry about my discomfort and said that she could not do anything, she did not even apologise. She would have gotten a manger to phone me but I'm Still Waiting. If you pay for a ticket you expect your money's worth. It was a very unpleasant experience.
Dear Tamryn
Thank you for taking the time to contact us.
We would like to take this opportunity to apologise for the poor experience that you had as a result of the broken seats at our N1 City cinema.
Your feedback was escalated to the relevant departments internally, and you should be contacted within 24 hours.
Kind Regards,
Ster-Kinekor
Dear Tamryn
Thank you for taking the time to contact us.
We would like to take this opportunity to apologise for the poor experience that you had as a result of the broken seats at our N1 City cinema.
Your feedback was escalated to the relevant departments internally, and you should be contacted within 24 hours.
Kind Regards,
Ster-Kinekor