VC
Vicky C

1 reviews | Active since Feb 2013

12 Feb 2018, 13:24

Disabled Access seats are a myth at Ster-Kinekor Theatres, Cresta

We were excited to go to the Movies as a family last month as its one outing which should have been easy since I have become wheelchair bound. THINK AGAIN !!

it is physically impossible to wheel your wheelchair into the allotted space and turn it round to face the screen.

The response from Boitomelo " Please be advised that you can book and use the normal seat, and fold your wheelchair so that can put it next to you."

just shows the lack understanding of what being disabled actually means

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Replies (2)
Ster-Kinekor
Ster-Kinekor's reply12 Feb 2018, 15:24
Official

Dear Vicky

Thank you for taking the time to contact us to share your experience.

Your feedback has been escalated to the relevant department, you should be contacted within 24 hours.

Kind Regards,

Ster-Kinekor

VC
Vicky C's update14 Feb 2018, 12:30
Reviewer Update
Again Boitumelo's response is that I should get out of my wheelchair and use a normal seat - I am in a wheelchair as I cannot move. The problem is that your wheelchair spaces are not big enough to drive into and turn around to see the screen when you are in a wheelchair0