1 reviews | Active since Oct 2013
Dictating what I must order
<p>On Sunday, I went to Ster-Kinekor at Somerset West Mall. I had my niece with me and wanted to order a junior popcorn as she does not eat a classic one. I was told that I could not buy it separately but only in a combo. WHY NOT? Who is Ster-Kinekor to tell me what I must eat or not? If I do not feel like a classic and I feel like a Kids popcorn because I cannot eat alot or for whatever reason, why must I be told what to eat. Is ster-kinekor going to pay for the classic popcorn or the combo that they are forcing me to buy? Because I certainly wont pay for it !!! I am sick at tired of each Ster-Kinekor telling me what to buy. In Parow Centre, Tygervalley and N1 City I complained about this same issue and they now offer Kids & Junior popcorn as a separate order - so why are all the ster-kinekor not the same. At the end of the day I am the client and the client is ALWAYS RIGHT and besides I pay your salaries - if we do not buy at goods at ster-kinekor, how will you get paid. GET YOUR ATTITUDE RIGHT !!! DON'T TELL ME WHAT TO EAT, UNLESS YOU GONNA PAY FOR IT !!!!!!!</p>
Wow, I cannot believe that SK Somerset West Mall has not even bothered to respond. I see how you value your customers !!!
Wow, I cannot believe that SK Somerset West Mall has not even bothered to respond. I see how you value your customers !!!
Dear Irene
Please accept our sincerest apology for the trouble and inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at delivering the best and greatest movie experience and customer service. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It`s our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Dear Irene
Please accept our sincerest apology for the trouble and inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at delivering the best and greatest movie experience and customer service. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It`s our goal to retain you as a satisfied customer and will hope to serve you again in the future.
