HEMT
Hannes En Mandy Taljaard

1 reviews | Active since Nov 2018

15 Jan 2019, 15:20

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We did not receive any friendly service at the desk to purchase our tickets. After purchasing our tickets we proceeded to go to the snack bar to collect our popcorn etc.. When our drinks were poured we requested that we do not want ice in our drinks as it gets too watery, the lady informed us that if we do not take ice they are requested to only fill the cup halfway, ;am I the only person who thinks this is absolutely poor.. Us as customers do not pay for a half coke.. I think it is ****************!!!!!

0
Replies (1)
Ster-Kinekor
Ster-Kinekor's reply09 Feb 2019, 16:15
Official
Good Day Hannes, 

 

Thank you for taking the time to contact us to share your experience.

 

We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to 
do so on this occasion. 

 

Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours. 

 

Kind Regards 

 

Sterkinekor

Best regards,