1 reviews | Active since Apr 2019
Complaint
I was at ster kinekor N1 city on Sunday and I was very disappointed. Firstly the cinema sound was so bad I hardly heard anything. Cup holders were broken I either had to keep my drink in my hand or on the ground. The seats weren't even cleanThe staff didn't even close the door when the movie started and I had to keep getting up to close it. The staff were also talking extremely loud during the movie and it was very desturbing. The slush puppy was very watery and I couldn't mix all the flavors where as I normally at other ster kinekors can mix all the flavors. The popcorn was so hard like it was old. And lastly the cinema toilets were very filthy Truely disappointing and I love going to ster kinekor but will not be going there anytime soon
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, the necessary steps will be taken to ensure that this does not happen again.
Kind Regards
Sterkinekor
Best regards,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.
Your feedback has been escalated to the relevant department, the necessary steps will be taken to ensure that this does not happen again.
Kind Regards
Sterkinekor
Best regards,
