CLUELESS

<p>Good morning. </p> <p> On the 116th April 2017 around 13h20, i took my family to ster kinekor southgate. we were early for the movie and we wanted to watch the boss baby. i produced my Samsung ster kinekor card which is valid for one year only. this was the first time i used the card. i was told by a cashier who had no name tag that she will speak to her superior. </p> <p>The superior came to me and said the offer is no longer valid. i said how can this be as this is the first time im using this card. she also didn't have a name tag but had isiphandla on her hand and has a rough voice. we were in front of the line and she just said go to the back of the line which we did without complaining. </p> <p>When we reached the front of the line the superior manager and her staff were not friendly towards us because we had inconvenienced them with this issue. they ended up choosing a movie for us which we didn't want to see. we ended up watching the smurfs by force. is this how ster kinekor staff treats customers? i mean another issue is that i couldn't even use my debit card and was told that its a cash only terminal which didn't even have a notice that it was a cash only terminal. </p> <p>I'm not happy with this service at all. i need an answer as to why i was treated like i was and why we were given a movie we didn't want to see. im really not happy.</p>