SM
Samantha M

1 reviews | Active since Jul 2017

19 Jul 2017, 11:08

Cinemas in disgusting state!!

<p>Two weeks ago I took my nephews to watch a movie at River Square in Vereeniging... The seat next to me was missing, a big empty space! The seat I sat on was lose, it kept moving! The seat my nephew sat on was broken and he had to sit so far forward, my other nephew had a seat that was fine (yay, 1 out of 4) and my sister aslo had a lose seat. The service was very very poor, 1 till open at the snacks counter???!!! </p> <p> </p> <p>Last Sunday I took my nephews to watch a movie at Northmead Square, Benoni... Good grief, what a MESS!!! The place has been run down and not maintained at all... </p> <p> </p> <p>My boyfriend and I often go to Eastgate and greenstone - although after these last two weeks I think I'm done with Ster Kinekor.... WHAT ARE YOU DOING ABOUT IT? You have allowed your cinemas to become filthy and gross!</p> <p> </p> <p>How are we to enjoy a movie when you can't even sit on a decent chair that doesn't move?! </p> <p> </p>

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply21 Aug 2017, 19:57
Official

Dear Samantha McCue

Thank you for taking your time to communicate with us. We have every desire to address your needs and provide the best solution available to resolve the issue at hand and as soon as possible. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.