TM
Tumelo M

1 reviews | Active since May 2015

02 Dec 2015, 12:40

Cinema closed during operational hours

Good day,<br> <br> Last night, 1st December 2015, I went to the Ster-Kinekor theatre at the Newtown Junction cinema with 4 of my other friends. We had checked the movie slots/ show times for Spectre prior and decided to catch the 20:30 slot, whe we arrived there, the cinema was closed. <br> <br> I have raised this complaint and uploaded pictures I took while outside on your Facebook page and have not received a response still. Still was a waste of our time and petrol money. This is unacceptable, if some of your theatres are not going to stick to the show times shown on your mobile apps/ website, then I do not see the point of having the app and website.

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply11 Dec 2015, 08:10
Official
Hello UnhappyFella,

Thank you for reporting this. We apologize for the inconvenience caused to you.

Your complaint has been forwarded to the relevant department who will revert back to you soon.

Regards,

Ster-Kinekor