SM
Steff M

1 reviews | Active since Dec 2011

22 Dec 2015, 12:36

CINEMA BRIGHTNESS

We went to watch the new Star Wars yesterday at the Mall at Carnival. We are all big star wars fans and were very disappointed with the brightness and general quality of the movie. This is not the first time I have experienced this at this specific cinema, but I have to say that this is an increasing trend at 99% of Ster Kinekor cinemas. 3D movies should be done away with as you pay for an experience that is not there and the picture quality is bad and very dark. I would like Ster Kinekor to give me 3 tickets to an IMAX theatre at Eastgate Mall to compensate for the ruined movie we experienced. We need to watch this again as the movie was absolutely un-watchable. On the positive side I must commend the manager at this branch who is absolutely fantastic. Please feel free to give her a raise.

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply23 Dec 2015, 09:41
Official
Hello steff.muller,

Thank you for reporting this.

We apologize for the inconvenience caused to you.

Your complaint has been forwarded to the relevant department who will revert back to you soon.

Regards,

Ster-Kinekor