LW
Leon W

1 reviews | Active since Jun 2017

11 Jul 2017, 20:34

Cheating

<p>Went to watch Dispicible me 3 this past weekend. We were in cinema 5 and the screen had a huge tear on the bottom that reduced the quality of the movie to s**** your eyes kept on cathing that tear. Dissapointing for my whole family. On top of that i feel i was ****** at the shop my slip says R164.40 but the amount charged on my card reciept is R285.30. How is that possible? I ordered the same sizes of popcorn and slush but i was charged different prices for them. I am sorry to say but they have lost a regular customer with his whole family due to this. So dissapointing</p>

0
Replies (2)
Ster-Kinekor
Ster-Kinekor's reply09 Aug 2017, 19:34
Official

Dear Leon

We have every desire to address your needs and provide the best solution available to resolve the issue at hand and as soon as possible. In addition, we will further evaluate how we can prevent this problem from occurring again in the future.

LW
Leon W's update11 Aug 2017, 10:28
Reviewer Update

Best solution is to refund my money that has been ******