GL
Grant L

1 reviews | Active since Aug 2009

01 Dec 2016, 12:48

Call Centre Clueless

<p>Neither the website nor the app works. Don't bother calling the call centre. No one can help. No one can give answers. Not interested in business or assisting their clients whatsoever. You would think more effort would be put in with the growing number of people downloading movies instead of going to the cinema as they did once before. However Ster-Kinekor is happy to leave their call centre in the hands of people that most likely haven't passed Grade 7.</p> <p> </p> <p>Disgusting. </p>

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply31 Jan 2017, 15:47
Official

We apologise for the inconvenience caused and we will follow up with the call centre with regards to this matter. Our staff receive training and they have the product knowledge.