JT
Justin T
1 reviews | Active since Jan 2010
30 Dec 2018, 19:34
Brooklyn - Broken Rhapsody - The sound of distortion
On the 29th December 2018, our family and some friends went to watch Bohemian Rhapsody at Ster-Kinekor Brooklyn Mall (Cinema 8).
The most important thing in this movie is the sound but sadly a speaker on the mid left of the theatre where we sat was crackling and distorting. To be honest my home sound system would have sounded better. This is the first time in more than a year I have ventured back to a movie theatre and was reminded again why I should not bother.
This is maintenance 101 for a movie theatre. Very disappointing.
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Ster-Kinekor's replyOfficial
09 Feb 2019, 11:25Good Day Justin,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to
do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to
do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Ster-Kinekor's reply09 Feb 2019, 11:25
Official
Good Day Justin,
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to
do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor
Thank you for taking the time to contact us to share your experience.
We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to
do so on this occasion.
Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours.
Kind Regards
Sterkinekor