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1 reviews | Active since Jan 2017

23 Jan 2017, 01:45

Broken toilets and theatre seats in SK Somerset Mall, no response to emails

<p>We alerted SK in early December 2016 regarding 2 broken toilet doors and no toilet paper in Ladies as well as badly worn seats(sitting on bare metal)"Dis koue kos, skat" and" Moana". They acknowledged receipt mid Dec, but despite 3 more emails from our side, their has been no response, leading us to believe that they are not really interested in customer service.</p> <p>Another customer review pointed out the same issue, same location (Coetzee) and claimed that the toilets has been like this for at least 6 months.</p>

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Replies (1)
Ster-Kinekor
Ster-Kinekor's reply25 Jan 2017, 19:10
Official


Please accept my sincere apology on behalf of our cinema. I am very sorry to learn about your experience at the cinema we will forward a complaint to the regional manager at the cinema.

Kind Regards