NG
Nsika G

1 reviews | Active since Apr 2019

10 Apr 2019, 23:11

Booked ticket online - money deducted and no confirmation of booking

booked a ticket online a week ago (Avengers on the 26th of april @ 09:00am payment went off my account - no confirmation received sent an email to the customer care address - no response going for a week now CAS-191553-D7Z7D9 - sent follow up email - no response as well Can i get a refund for my measly R120 so i can buy the ticket at the at the actual cinema the online platform is just *******!!

0
Replies (1)
Ster-Kinekor
Ster-Kinekor's reply07 Jun 2019, 17:51
Official
Good Day Nsika

Thank you for taking the time to contact us to share your experience.

The SK team apologises for the late response and the inconvenience caused.

Your feedback has been escalated to the relevant department, you should be contacted within the next 24-48 Business Hours. 

Kind Regards 
Sterkinekor