MB
MC B

1 reviews | Active since May 2010

30 Apr 2018, 20:34

Better to watch Movies at Home

We went to watch the New Avengers film in 3D at Ster-Kinekor N1 city at 8:45pm on the 29th of April.

The quality of the film and projector was so bad we might as well have watched it on a quality cam pirate copy.

The movie was so dark that we had to take off our 3D glasses at multiple points in the movie just too see who's face that is, the screen was not even centered correctly and was off in the corners.It looked like the projector had multiple blown lamps or was never up for the job in the first place. Everyone in the cinema was also complaining but there was no staff around at the end to even complain too.

Even if they give us back our R150 that we paid for the movie it won't be enough you made the movie I was waiting months too see, a disappointment.

Thanks for nothing Ster-Kinekor

Their tagline of its always better on the big screen is just disproven

0
Replies (1)
Ster-Kinekor
Ster-Kinekor's reply02 May 2018, 10:15
Official

Dear MC,

Thank you for taking the time to contact us to share your experience.

We always endeavour to deliver the most enjoyable cinematic experience to all our customers, and we apologise for not being able to do so on this occasion.

Your feedback has been escalated to the relevant department, you should be contacted within 24 hours.

Kind Regards,